Make the Most of Your Investment with Unified Endpoint Management
Fueling omnichannel retail strategy and initiatives requires investing in the technology that provides the integration necessary to give your customers the seamless experiences they’re looking for. Omnichannel cost — the amount of resources needed to implement a true blended channel approach and not simply a multiple-channel one — can quickly become unwieldy, however.
As a retailer, you’re trying to meet your customers where they are. To bridge that divide, you’ve likely invested in a host of technology — from operating systems and apps to mobile devices and hardware — to make that possible. You’ve made that investment. Now, you need to maximize it.
The current economic climate only highlights the need to optimize your current fleet, or ensure any new investments are backed by the support and service required to see them perform and remain reliable. Most economic analysts view a recession as inevitable in 2023; this makes it more crucial than ever to consider an unified endpoint management solution as part of your broader omnichannel strategy.
Unified endpoint management (UEM) gives retailers the tools and support needed to streamline the control of their devices and their functionality. The right partner helps you more effectively manage the entire lifespan of the technology you’re using to embrace omnichannel.
Dive Deep into Mobile Device Management: Watch TRG and Soti explain your management platform options, and how to strengthen device security and map out a cohesive strategy.
How UEM Solutions Help Manage Omnichannel Cost
Omnichannel retail is quickly becoming the new norm, and employees require the right technology to remain productive — and customers won’t wait around while you figure it out. Agility and flexibility remain important as you flesh out your omnichannel efforts, and third-party UEM solutions are a vital component to mining every benefit (and managing costs) for the endeavor.
Consider the scope of your project, from the number of devices and licenses needed to the footprint covered. Finding the resources needed to manage it all internally is simply unfeasible, especially if you have national or global reach. With a managed UEM solution, you’ll have insight into your fleet while keeping the associated fixed costs lower. You’ll also save substantially by working with one partner instead of tapping into multiple different vendors on your own.
With third-party managed UEM solutions, retailers gain confidence knowing they’re working with certified experts who have in-depth knowledge of the challenges of mobility security, and also monitor it 24/7/365. Advanced software solutions combined with expert analyst oversight ensure device usage is monitored and maintained. Policies and procedures for how devices access networks, the data they retrieve, and other details of a managed UEM program are created upfront, establishing consistent guidelines.
More Strategic Bandwidth
The right UEM provider and partner allows your team to focus on high-level objectives for technology investment without being distracted by mobility incidents or the everyday details of adding or terminating access for new or former employees, ordering and shipping devices, handling service issues, and monitoring for security and compliance.
Make the Right Choice: From OS support and available features to deployment and ongoing management, learn how to evaluate UEM platforms to find the right fit.
TRG to Manage Omnichannel Cost with UEM Solutions