1-877-852-8740 | | Help Desk | Global
Our Story Our Team Solutions Industries Resources Contact Us

Our success contributes to (and requires!) continued growth and innovation - in our team, operations and service offerings. We continually adapt alongside our customers to best support the changing technological landscape.

VIEW Our Story
Our Evolution The TRG Difference Our Culture Virtual Tours Careers at TRG

When you partner with TRG, you're working with a team of passionate, innovative and talented individuals who are dedicated to helping customers solve their problems and achieve their goals.

VIEW Our Team
Leadership Team Sales Team

We provide the industry's most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.

VIEW Solutions
Mobile Maturity Assessments (MMAs) Technology Transformation Wireless Site Surveys PIN & Key Management Security Assessments
New or Refurbished Equipment Mobility as a Service (MaaS) Permanent Fleet or Seasonal Rental Software Development
Staging, Kitting & Configuration Onsite Installation & Training Payment Terminal Key Injection
Unified Endpoint Management (UEM) Support Services Repairs & Managed Logistics Spares Pool Management 24/7/365 Help Desk Support Online Asset Management via ServiceHub Onsite Service & Maintenance Technology Lifecycle Management (TLM)
Equipment Buyback Asset Disposal Hard Drive & Tape Destruction Payment Terminal Key Destruction

From warehouse to boardroom, we've established a proven track record with over 5,000 customers of all sizes and across all industries.

VIEW Industries
Field Service & Delivery Healthcare Hospitality & Restaurants Manufacturing Retail Transportation Warehouse & Distribution

Stay in the know on all things TRG and learn more about trends and best practices in enterprise mobility, point of sale and payment processing.

VIEW Resources
Blog Posts eBooks Events News Success Stories
Contact Us

VIEW Contact Us
1-877-852-8740 HelpDesk Global

Our Story

Our success contributes to (and requires!) continued growth and innovation - in our team, operations and service offerings. We continually adapt alongside our customers to best support the changing technological landscape.

VIEW Our Story
Our Evolution The TRG Difference Our Culture Virtual Tours Careers at TRG

Our Team

When you partner with TRG, you're working with a team of passionate, innovative and talented individuals who are dedicated to helping customers solve their problems and achieve their goals.

VIEW Our Team
Leadership Team Sales Team

Solutions

We provide the industry's most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.

VIEW Solutions
Evaluate & Plan Mobile Maturity Assessments (MMAs) Technology Transformation Wireless Site Surveys PIN & Key Management Security Assessments
Procure New or Refurbished Equipment Mobility as a Service (MaaS) Permanent Fleet or Seasonal Rental Software Development
Deploy Staging, Kitting & Configuration Onsite Installation & Training Payment Terminal Key Injection
Manage Unified Endpoint Management (UEM) Support Services Repairs & Managed Logistics Spares Pool Management 24/7/365 Help Desk Support Online Asset Management via ServiceHub Onsite Service & Maintenance Technology Lifecycle Management (TLM)
Retire & Dispose Equipment Buyback Asset Disposal Hard Drive & Tape Destruction Payment Terminal Key Destruction

Industries

From warehouse to boardroom, we've established a proven track record with over 5,000 customers of all sizes and across all industries.

VIEW Industries
Field Service & Delivery Healthcare Hospitality & Restaurants Manufacturing Retail Transportation Warehouse & Distribution

Resources

Stay in the know on all things TRG and learn more about trends and best practices in enterprise mobility, point of sale and payment processing.

VIEW Resources
Blog Posts eBooks Events News Success Stories

Contact Us

VIEW Contact Us

REPAIRs &  MANAGED LOGISTICS

Solution Overview
Your business can’t afford downtime when equipment needs to be repaired or when manufacturer support has been discontinued.

As the largest third party service provider in the industry, TRG offers comprehensive managed services for the repair of a broad range of device types and brands. We know our customers can't afford downtime and pride ourselves on being budget-minded, ensuring you maximize your equipment’s investment and life.
Request a Quote
Schedule a Call

OUR SOLUTIONS

•••


MANAGED LOGISTICS FOR IN-WARRANTY REPAIRS

For units that are in-warranty and we are an authorized repair facility, TRG will perform the warranty repair. If the item is in-warranty and we are not authorized, TRG will work on the customer's behalf to manage the repair with the OEM.


OUT-OF-WARRANTY REPAIRS

With service centers across the United States, Canada and Europe, TRG’s repair capabilities are unmatched. We offer programs tailored to meet each customer’s requirements across a variety of brands, equipment types, lifecycle stage, etc.

REPAIR OPTIONS

•••

PLAN TYPE

Contract or time & materials 

LOCATION

TRG depots or onsite at customer 

TURNAROUND TIME 

Starting at same day return shipment 

COVERAGE LEVEL

Standard wear & tear or comprehensive 

SPARES POOL MANAGEMENT

Available upon request




Monitor and manage repairs through our online asset management portal, ServiceHub®. Use this secure site to place repair orders view repair tickets and track progress and shipping in real-time.

The TRG Difference

•••

breadth icon

BREADTH

We maintain the most comprehensive suite of services in the industry, offering a one-stop-shop solution agnostic across vendor, lifecycle stage and service. We’ve developed in-house capabilities in many areas that others outsource, including equipment financing, online asset management and a PCI-compliant key injection facility.
 

globe icon

GLOBAL REACH

We own facilities across the United States, Canada and Europe, maintaining the largest footprint in the market and offering one-stop-shop, global services. 
 

flexibility icon

FLEXIBILITY

As a family-owned business, we’re nimble and maintain complete control over our company – the solutions we provide, the flexibility we offer and our reinvestment in the business. We’re relentless in our drive to find innovative, effective ways to enhance customer operations – and challenge conventional thinking along the way. 
 

scale icon

SCALE

With more than 5,000 customers and 10M devices under management, we have the systems to scale our solutions and customer support in ways that our competitors cannot. We have a proven track record with customers of all sizes and across all industries.

culture icon

CULTURE

We’re a customer-driven organization comprised of dedicated, creative and knowledgeable individuals. We pair an unparalleled knowledge of technologies and best practices with a passion for customer service, innovation and continuous improvement. 
Ready to experience the TRG difference?
We'd love to learn more about your objectives and discuss how we can help you accelerate projects, drive application success, improve employee & customer experience and maximize ROI.
Request a Quote
Schedule a Call
31390 Viking Parkway
Westlake, OH 44145

1-440-250-9970
1-877-852-8740
Contact Us
SOLUTIONS RESOURCES SERVICEHUB HELP DESK
NEWSLETTER SIGN UP TERMS & CONDITIONS PRIVACY NOTICE RETURNS
©2021 trg all rights reserved