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Our success contributes to (and requires!) continued growth and innovation - in our team, operations and service offerings. We continually adapt alongside our customers to best support the changing technological landscape.

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When you partner with TRG, you're working with a team of passionate, innovative and talented individuals who are dedicated to helping customers solve their problems and achieve their goals.

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We provide the industry's most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.

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1-877-852-8740 HelpDesk Global

Our Story

Our success contributes to (and requires!) continued growth and innovation - in our team, operations and service offerings. We continually adapt alongside our customers to best support the changing technological landscape.

VIEW Our Story
Our Evolution The TRG Difference Our Culture Virtual Tours Careers at TRG

Our Team

When you partner with TRG, you're working with a team of passionate, innovative and talented individuals who are dedicated to helping customers solve their problems and achieve their goals.

VIEW Our Team
Leadership Team Sales Team

Solutions

We provide the industry's most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.

VIEW Solutions
Evaluate & Plan Mobile Maturity Assessments (MMAs) Technology Transformation Wireless Site Surveys PIN & Key Management Security Assessments
Procure New or Refurbished Equipment Mobility as a Service (MaaS) Permanent Fleet or Seasonal Rental Software Development
Deploy Staging, Kitting & Configuration Onsite Installation & Training Payment Terminal Key Injection
Manage Unified Endpoint Management (UEM) Support Services Repairs & Managed Logistics Spares Pool Management 24/7/365 Help Desk Support Online Asset Management via ServiceHub Onsite Service & Maintenance Technology Lifecycle Management (TLM) Security Services
Retire & Dispose Equipment Buyback Asset Disposal Hard Drive & Tape Destruction Payment Terminal Key Destruction

Industries

From warehouse to boardroom, we've established a proven track record with over 5,000 customers of all sizes and across all industries.

VIEW Industries
Field Service & Delivery Healthcare Hospitality & Restaurants Manufacturing Retail Transportation Warehouse & Distribution

Resources

Stay in the know on all things TRG and learn more about trends and best practices in enterprise mobility, point of sale and payment processing.

VIEW Resources
Blog Posts eBooks Events News Success Stories Videos

Contact Us

VIEW Contact Us

Depot repair qualification checklist: Is it time to sign?

Unsure if depot repairs are the right choice, here’s what you need to consider.  

Zebra-Omnichannel

This may sound like a broken record but repairing your endpoints is one of the best strategies to extend your technology lifecycle. 

Depot repair contracts allow you to cut unnecessary repair expenses, receive your devices on your preferred timeline and drive your workforce loyalty. 

As you read on and find yourself checking these boxes, a depot repair contract is just what you need. 

  1. You're looking to spend smarter and lock-in your technology budget.  

    Depot repairs are at a fixed price, saving you money in the long term. You’re able to ship off as many devices as your contract allows and you don’t have to drop unnecessary dollars on time and materials. With the current market state, here's a few more ways to spend smart.

  2. You’re faced with 10+ device repairs weekly. 

    This is why it pays off to invest in a fixed-term contract. One week you could need to repair 12 devices and the next it’s 22, depot repairs ensure the number of devices doesn’t break the bank. 

  3. You deploy additional endpoints during your organization’s busy season. 

    From summertime to holidays, if you’re investing in additional devices at certain times of the year, a depot repair contract can accommodate these endpoints. 

  4. Your organization uses a variety of devices from the leading manufacturers. 

    Honeywell, Zebra, Datalogic, the list goes on. Depot repair contracts cover all these leaders and more to allow you access to all the services you need and get your endpoints, from enterprise to industrial, repaired in one stop. 

  5. You recently went through a technology refresh.  

    Protecting your new equipment should be a priority. Staying up to date with depot repairs will ensure these endpoints exceed their expiration date.  

  6. Your OEM warranty is coming to an end. 

    It’s typical for these warranties to last 1-3 years. Extending these terms with a managed service provider and a depot repair contract will allow you to facilitate the repairs and upkeep you need without back-and-forth communication with the OEM. 

  7. You can’t let your team be a device short during peak operational hours. 

    Allow us to introduce you to a spares pool. The spares pool is an inventory of devices ready to go. These are from either past repairs or purchases. When you send in a device for repair under your depot contract, you’re supplied with a spare unit. Once your device is repaired, it’s common to place the repaired device in the spares pool.  

Stop calling in repairs week after week and invest in a depot repair contract.  

We’re the partner you need in your corner as you evaluate depot repairs.  

We could say we’re fast, but we’re faster. Get started with us now and you’ll soon see why our depot repairs have been trusted by the leading athleisure retail company.  

 

Ready to experience the TRG difference?
We'd love to learn more about your objectives and discuss how we can help you accelerate projects, drive application success, improve employee and customer experience and maximize ROI.
Request a Quote
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