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Our success contributes to (and requires!) continued growth and innovation - in our team, operations and service offerings. We continually adapt alongside our customers to best support the changing technological landscape.

VIEW Our Story
Our Evolution The TRG Difference Our Culture Virtual Tours Careers at TRG

When you partner with TRG, you're working with a team of passionate, innovative and talented individuals who are dedicated to helping customers solve their problems and achieve their goals.

VIEW Our Team
Leadership Team Sales Team

We provide the industry's most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.

VIEW Solutions
Mobile Maturity Assessments (MMAs) Technology Transformation Wireless Site Surveys PIN & Key Management Security Assessments
New or Refurbished Equipment Mobility as a Service (MaaS) Permanent Fleet or Seasonal Rental Software Development
Staging, Kitting & Configuration Onsite Installation & Training Payment Terminal Key Injection
Unified Endpoint Management (UEM) Support Services Repairs & Managed Logistics Spares Pool Management 24/7/365 Help Desk Support Online Asset Management via ServiceHub Onsite Service & Maintenance Technology Lifecycle Management (TLM) Security Services
Equipment Buyback Asset Disposal Hard Drive & Tape Destruction Payment Terminal Key Destruction

From warehouse to boardroom, we've established a proven track record with over 5,000 customers of all sizes and across all industries.

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Field Service & Delivery Healthcare Hospitality & Restaurants Manufacturing Retail Transportation Warehouse & Distribution

Stay in the know on all things TRG and learn more about trends and best practices in enterprise mobility, point of sale and payment processing.

VIEW Resources
Blog Posts eBooks Events News Success Stories Videos
Contact Us

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1-877-852-8740 HelpDesk Global

Our Story

Our success contributes to (and requires!) continued growth and innovation - in our team, operations and service offerings. We continually adapt alongside our customers to best support the changing technological landscape.

VIEW Our Story
Our Evolution The TRG Difference Our Culture Virtual Tours Careers at TRG

Our Team

When you partner with TRG, you're working with a team of passionate, innovative and talented individuals who are dedicated to helping customers solve their problems and achieve their goals.

VIEW Our Team
Leadership Team Sales Team

Solutions

We provide the industry's most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.

VIEW Solutions
Evaluate & Plan Mobile Maturity Assessments (MMAs) Technology Transformation Wireless Site Surveys PIN & Key Management Security Assessments
Procure New or Refurbished Equipment Mobility as a Service (MaaS) Permanent Fleet or Seasonal Rental Software Development
Deploy Staging, Kitting & Configuration Onsite Installation & Training Payment Terminal Key Injection
Manage Unified Endpoint Management (UEM) Support Services Repairs & Managed Logistics Spares Pool Management 24/7/365 Help Desk Support Online Asset Management via ServiceHub Onsite Service & Maintenance Technology Lifecycle Management (TLM) Security Services
Retire & Dispose Equipment Buyback Asset Disposal Hard Drive & Tape Destruction Payment Terminal Key Destruction

Industries

From warehouse to boardroom, we've established a proven track record with over 5,000 customers of all sizes and across all industries.

VIEW Industries
Field Service & Delivery Healthcare Hospitality & Restaurants Manufacturing Retail Transportation Warehouse & Distribution

Resources

Stay in the know on all things TRG and learn more about trends and best practices in enterprise mobility, point of sale and payment processing.

VIEW Resources
Blog Posts eBooks Events News Success Stories Videos

Contact Us

VIEW Contact Us

MOBILE MATURITY ASSESSMENTS

Solution Overview
Are you fully realizing the possibilities of your enterprise mobility infrastructure? Leverage TRG’s Mobile Maturity Assessments (MMAs) to shift your approach from tactical to strategic, from reactive to transformative.

Our MMAs provide a holistic analysis of your enterprise mobile maturity program and future readiness. Involving key stakeholders across the enterprise, our process delivers clearly documented, actionable recommendations on not just technology pillars, but also the business drivers, opportunities and risks involved. 
 
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FOUR STEP PROCESS 

The MMA is composed of four stages:

1. CUSTOMER ENGAGEMENT AND PREPARATION 

  • Identify relevant stakeholders for each focus area
  • Gather background information
  • Set a date for the workshop in stage two 

2. MMA WORKSHOP

  • Intensive one-day session, oriented around the 11 focus areas
  • Held at customer site and flexibly structured to allow the most appropriate stakeholders and decision makers to participate

3. ANALYSIS

  • Outputs from the workshop are analyzed by experienced enterprise mobility consultants and a comprehensive report is produced
  • Report outlines the organization’s current status and transformational targets over the following 18-24 months
  • Report accompanied by an executive summary and highlight poster to assist with communicating these findings to all stakeholders

4. FEEDBACK

  • Feedback session scheduled to discuss the findings
  • Together, we develop a strategy and define the next steps to achieve the agreed targets

AREAS COVERED 

When it comes to enterprise mobile maturity, the MMA looks beyond just the hardware and IT infrastructure that makes up your organization’s technological capabilities. The process involves a broad range of stakeholders and looks at 10 key business areas:
 

  1. Mobile Strategy & Governance
  2. Mobile Policy
  3. Mobile Infrastructure
  4. Enterprise File Sharing & Synchronization (EFSS)
  5. Application of Mobility
  6. Security & Compliance
  7. Asset & Cost Management
  8. User & End-Point Segmentation
  9. Mobile Support
  10. Consumerization/BYOD (bring your own device) & COPE (corporate owned, personally enabled) device

THE BENEFITS OF ENTERPRISE MOBILE MATURITY

•••

01
PRODUCTIVITY
  • Mobile Mature organizations are 15% more productive than those at the most immature stage
02
BUSINESS SENSE
  • The most Mobile Mature organizations are delivering 29% more profit than their competitors
03
CUSTOMER ENGAGEMENT
  • More millennials (52%) say that the technology a brand uses is a more important factor when making a purchase than brand name (48%)
04
REPUTATION
  • CIOs and IT teams who’ve delivered the most advanced mobility are perceived 14% more favorably than their peers

STAKEHOLDER INVOLVEMENT

•••

Our MMA process is highly structured and designed to develop a deep understanding of our customer's organization. We engage a broad group of engagement stakeholders from throughout the organization to assist in gathering information during the data discovery and solution design stages.

These include key stakeholders from IT, mobile programing, finance, telecommunications, security and application development. But more importantly, the MMA also extends to HR, finance, legal, line of business process owners and end-user sample groups to ensure the focus is on business outcomes.

The TRG Difference

•••

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BREADTH

We maintain the most comprehensive suite of services in the industry, offering a one-stop-shop solution agnostic across vendor, lifecycle stage and service. We’ve developed in-house capabilities in many areas that others outsource, including equipment financing, online asset management and a PCI-compliant key injection facility.
 

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GLOBAL REACH

We own facilities across the United States, Canada and Europe, maintaining the largest footprint in the market and offering one-stop-shop, global services. 
 

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FLEXIBILITY

As a family-owned business, we’re nimble and maintain complete control over our company – the solutions we provide, the flexibility we offer and our reinvestment in the business. We’re relentless in our drive to find innovative, effective ways to enhance customer operations – and challenge conventional thinking along the way. 
 

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SCALE

With more than 5,000 customers and 10M devices under management, we have the systems to scale our solutions and customer support in ways that our competitors cannot. We have a proven track record with customers of all sizes and across all industries.

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CULTURE

We’re a customer-driven organization comprised of dedicated, creative and knowledgeable individuals. We pair an unparalleled knowledge of technologies and best practices with a passion for customer service, innovation and continuous improvement. 
Ready to experience the TRG difference?
We'd love to learn more about your objectives and discuss how we can help you accelerate projects, drive application success, improve employee & customer experience and maximize ROI.
Request a Quote
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Westlake, OH 44145

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