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Our success contributes to (and requires!) continued growth and innovation - in our team, operations and service offerings. We continually adapt alongside our customers to best support the changing technological landscape.

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When you partner with TRG, you're working with a team of passionate, innovative and talented individuals who are dedicated to helping customers solve their problems and achieve their goals.

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We provide the industry's most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.

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Mobile Maturity Assessments (MMAs) Technology Transformation Wireless Site Surveys PIN & Key Management Security Assessments
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From warehouse to boardroom, we've established a proven track record with over 5,000 customers of all sizes and across all industries.

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Stay in the know on all things TRG and learn more about trends and best practices in enterprise mobility, point of sale and payment processing.

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1-877-852-8740 HelpDesk Global

Our Story

Our success contributes to (and requires!) continued growth and innovation - in our team, operations and service offerings. We continually adapt alongside our customers to best support the changing technological landscape.

VIEW Our Story
Our Evolution The TRG Difference Our Culture Virtual Tours Careers at TRG

Our Team

When you partner with TRG, you're working with a team of passionate, innovative and talented individuals who are dedicated to helping customers solve their problems and achieve their goals.

VIEW Our Team
Leadership Team Sales Team

Solutions

We provide the industry's most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.

VIEW Solutions
Evaluate & Plan Mobile Maturity Assessments (MMAs) Technology Transformation Wireless Site Surveys PIN & Key Management Security Assessments
Procure New or Refurbished Equipment Mobility as a Service (MaaS) Permanent Fleet or Seasonal Rental Software Development
Deploy Staging, Kitting & Configuration Onsite Installation & Training Payment Terminal Key Injection
Manage Unified Endpoint Management (UEM) Support Services Repairs & Managed Logistics Spares Pool Management 24/7/365 Help Desk Support Online Asset Management via ServiceHub Onsite Service & Maintenance Technology Lifecycle Management (TLM) Security Services
Retire & Dispose Equipment Buyback Asset Disposal Hard Drive & Tape Destruction Payment Terminal Key Destruction

Industries

From warehouse to boardroom, we've established a proven track record with over 5,000 customers of all sizes and across all industries.

VIEW Industries
Field Service & Delivery Healthcare Hospitality & Restaurants Manufacturing Retail Transportation Warehouse & Distribution

Resources

Stay in the know on all things TRG and learn more about trends and best practices in enterprise mobility, point of sale and payment processing.

VIEW Resources
Blog Posts eBooks Events News Success Stories Videos

Contact Us

VIEW Contact Us

Maximizing Productivity in Your Warehouse

A global drop-shipping company improved their warehouse workflows with a high-performance rugged, gun-shaped mobile computer that runs on Android OS.

How High-Performance Warehouse Devices Create High-Performance Work

 

CUSTOMER SINCE: 2013

DESCRIPTION: Third-Party Logistics Provider

SERVICES:

  • New & Refurbished Hardware

PRODUCTS:

  • Barcode Scanners & Mobile Computers

As online ordering continues to soar, so too is consumer demand for convenience, simplicity and faster delivery. The way we shop is made possible only with the support of high-functioning warehouse and fulfillment centers, who are under extreme pressure to perform at optimal levels- despite rapidly changing dynamics. As the retail industry evolves, so must the infrastructure that powers it―and companies must continuously evaluate their technology solutions to help their teams keep pace. 
 
It’s no secret that warehouse and logistics companies who upgrade to higher functioning devices are rewarded with greater speed, higher accuracy, better communication and improved efficiency. One of the biggest recent drivers of these upgrades is  The End of Support for devices operating on Microsoft Embedded CE 6.0, Handheld 8.1, and Handheld 6.5 operating systems. While some companies have yet to upgrade due to budgetary or logistical concerns, many others have recognized the urgency and have shifted to Android-based technology.

Leveraging New Technology to Improve Workflows

TRG recently had the opportunity to help a leading third-party logistics provider improve their operations by supplying them with new Android-based devices. As sourcing and drop-shipping experts, the customer provides the world’s leading online retailers with a wide range of high-quality products and a seamless end-consumer experience. For over 20 years, the company has been a market innovator, expanding its product set to nearly 100,000 SKUs across more than 25 product categories. 

Realizing the time had come to migrate its 150+ fleet of Windows-based rugged mobile computers, the customer reached out to TRG. As a satisfied user of Janam’s XG3 devices, the company was considering Janam’s next generation gun-shaped, rugged mobile computer―the XG200―and we endorsed their selection, having experienced success with other customers who utilized this device.

The customer was pleased with the enhancements XG200 offers. With its patented design, XG200’s high-capacity battery is located inside the handle, delivering a gun-shaped device that is incomparably light and balanced in the hand. The customer found the XG200 to be ergonomically superior, making it shockingly easy to hold, even for extended periods of time. While a seemingly small adjustment, the design has a surprisingly large impact on overall workflows within their warehouse. While the staff was impressed with its intuitive design, management gained comfort knowing their investment was protected by a 5-foot drop rating, IP65 sealing for protection against dust and water and a gorilla glass touch screen. 
 
The comfortable grip, accompanied by the speed of the OS, impressed the warehouse staff so much that they started referring to it as ‘the golden gun’.  To have a device improve daily operations so much that your employees give it a nickname is undoubtedly a strong testimonial. 

Partnering with an Industry-Leading Managed Mobility Service Provider

Changing out tools is an expensive undertaking when you factor in the upfront costs and learning curve any employee will have while adjusting to a new device and redefined workflows. By relying on a managed mobility service provider such as TRG, companies are able to navigate the process to upgrade technology more economically, more efficiently and with fewer internal issues. While customers may upgrade technology only episodically, for mobile managed service companies like TRG, this is their bread and butter. Organizations benefit from economies of scale and implement best practices that they may not have realized without a partner.
 
This ever-changing, ever-growing technological environment means it is crucial that all enterprises have a plan in place for managing equipment all the way through a product lifecycle. At TRG, we pride ourselves on being an extension of our customers’ in-house teams. In partnership with leading OEMs like Janam, we leverage a proven track record to reduce―if not completely eliminate―headaches during equipment upgrades. 
 
Contact us today to identify the mobile computing device(s) that will minimize the risk of worker downtime and maintain operational stability as demands grow. Let us help you facilitate intelligence-based workflows across your entire operation and increase the efficiency of your front-line workflows.
 

ABOUT TRG

TRG is a global managed solutions provider focused on mobility, point of sale and payments. With facilities across the United States, Canada and Europe, we provide the most comprehensive suite of lifecycle management services – from warehouse to boardroom and deployment to retirement. Our mission is to Make Technology Simple, helping customers accelerate projects, drive application success, improve employee/customer experience and maximize ROI. We’re relentless in our drive to find innovative, effective ways to enhance customer operations and challenge conventional thinking along the way.

Ready to experience the TRG difference?
We'd love to learn more about your objectives and discuss how we can help you maximize warehouse productivity and ROI.
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Westlake, OH 44145

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