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We provide the industry's most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.

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1-877-852-8740 HelpDesk Global

Our Story

Our success contributes to (and requires!) continued growth and innovation - in our team, operations and service offerings. We continually adapt alongside our customers to best support the changing technological landscape.

VIEW Our Story
Our Evolution The TRG Difference Our Culture Virtual Tours Careers at TRG

Our Team

When you partner with TRG, you're working with a team of passionate, innovative and talented individuals who are dedicated to helping customers solve their problems and achieve their goals.

VIEW Our Team
Leadership Team Sales Team

Solutions

We provide the industry's most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.

VIEW Solutions
Evaluate & Plan Mobile Maturity Assessments (MMAs) Technology Transformation Wireless Site Surveys PIN & Key Management Security Assessments
Procure New or Refurbished Equipment Mobility as a Service (MaaS) Permanent Fleet or Seasonal Rental Software Development
Deploy Staging, Kitting & Configuration Onsite Installation & Training Payment Terminal Key Injection
Manage Unified Endpoint Management (UEM) Support Services Repairs & Managed Logistics Spares Pool Management 24/7/365 Help Desk Support Online Asset Management via ServiceHub Onsite Service & Maintenance Technology Lifecycle Management (TLM) Security Services
Retire & Dispose Equipment Buyback Asset Disposal Hard Drive & Tape Destruction Payment Terminal Key Destruction

Industries

From warehouse to boardroom, we've established a proven track record with over 5,000 customers of all sizes and across all industries.

VIEW Industries
Field Service & Delivery Healthcare Hospitality & Restaurants Manufacturing Retail Transportation Warehouse & Distribution

Resources

Stay in the know on all things TRG and learn more about trends and best practices in enterprise mobility, point of sale and payment processing.

VIEW Resources
Blog Posts eBooks Events News Success Stories Videos

Contact Us

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What’s Up With the Wireless Connectivity Issues?

Having wireless connectivity issues? Common causes include access point mismatch, co-channel interference, and other under-the-radar issues.


Avoiding Wireless Connectivity Issues

 

warehouse_connectvity_issues-663x442.jpg​When the wireless connection at your office is lost or down, much more goes offline than just the connection itself. One of the most immediate and negative results of wireless connectivity is a loss of productivity from your team. No work is accomplished, communications tools and other resources are virtually unusable, and everyone simply sits around until IT has it fixed.

That is, unless the company invests in regular wireless site surveys, which can reveal the root of the problem and proactively mitigate downtime due to lost WiFi connections. Most of the time, these site surveys show common problems that cause enterprise wireless connectivity issues that companies may not have previously considered.

Often, companies think that if they’re having wireless connectivity problems, adding more wireless access points will resolve the issues. This is usually not the case. An on-site survey could be the difference between overspending on labor and materials and saving 25 to 50 percent by troubleshooting the issue correctly the first time. 

If you’re facing wireless connectivity issues, here are a few under-the-radar causes to consider before throwing money at additional equipment.

Point of Placement

Likely the most common cause of wireless connectivity issues stems from not doing a proper placement survey. Insufficient virtual site surveys, educated guesses, and simple lack of expertise can lead to too many access points being installed. That causes a co-channel interference issue and can be a significant waste of time and money.

Power Struggle

Ever have five bars yet still have a slow connection? The access-point-to-client-power mismatch is probably the culprit.

When installing a wireless network, it’s critical to know how much power is used to broadcast that signal. Mobile clients — a handheld that’s connected to wireless, for example — can only transmit at certain power levels. If the wireless network is transmitting too much power, then it cannot hear the mobile client and therefore can’t receive the data that the wireless client is trying to send to it.

Device Capabilities

Another issue is not understanding the capabilities that the connected mobile devices have, as not every wireless client is able to use the same wireless channels or even wireless frequencies.

For example, if a wireless network is set up to run several dozen channels on 5GHz and the mobile client itself can’t see 18 of these channels, that will create performance issues. The company would think they had set up a sound wireless network, but their devices would continue to drop the signal.  

Call the Pros

Partnering with experts in wireless connectivity and enterprise mobility to perform site surveys, identify connectivity issues, and recommend solutions can save an incredible amount of time, money, and productivity.

TRG is one of the few companies that has expertise in both wireless and mobile computers. We offer complete installation services as well, and can recommend solutions, implement them on-site, and make sure they’re working properly prior to departure. We are experts with every make and model and are manufacturer-agnostic. To discuss your specific issues and schedule a site-survey, contact TRG.

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About TRG

TRG is a global managed solutions provider focused on mobility, point of sale and payments. With facilities across the United States, Canada and Europe, we provide the most comprehensive suite of lifecycle management services – from warehouse to boardroom and deployment to retirement. Our mission is to Make Technology Simple, helping customers accelerate projects, drive application success, improve employee/customer experience and maximize ROI. We’re relentless in our drive to find innovative, effective ways to enhance customer operations and challenge conventional thinking along the way. Learn more about why The Difference Is Us at www.trgsolutions.com.

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