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We provide the industry's most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.

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1-877-852-8740 HelpDesk Global

Our Story

Our success contributes to (and requires!) continued growth and innovation - in our team, operations and service offerings. We continually adapt alongside our customers to best support the changing technological landscape.

VIEW Our Story
Our Evolution The TRG Difference Our Culture Virtual Tours Careers at TRG

Our Team

When you partner with TRG, you're working with a team of passionate, innovative and talented individuals who are dedicated to helping customers solve their problems and achieve their goals.

VIEW Our Team
Leadership Team Sales Team

Solutions

We provide the industry's most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.

VIEW Solutions
Evaluate & Plan Mobile Maturity Assessments (MMAs) Technology Transformation Wireless Site Surveys PIN & Key Management Security Assessments
Procure New or Refurbished Equipment Mobility as a Service (MaaS) Permanent Fleet or Seasonal Rental Software Development
Deploy Staging, Kitting & Configuration Onsite Installation & Training Payment Terminal Key Injection
Manage Unified Endpoint Management (UEM) Support Services Repairs & Managed Logistics Spares Pool Management 24/7/365 Help Desk Support Online Asset Management via ServiceHub Onsite Service & Maintenance Technology Lifecycle Management (TLM) Security Services
Retire & Dispose Equipment Buyback Asset Disposal Hard Drive & Tape Destruction Payment Terminal Key Destruction

Industries

From warehouse to boardroom, we've established a proven track record with over 5,000 customers of all sizes and across all industries.

VIEW Industries
Field Service & Delivery Healthcare Hospitality & Restaurants Manufacturing Retail Transportation Warehouse & Distribution

Resources

Stay in the know on all things TRG and learn more about trends and best practices in enterprise mobility, point of sale and payment processing.

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Blog Posts eBooks Events News Success Stories Videos

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4 Reasons to Use Managed UEM/MDM Services

As a company grows, it becomes more important than ever to rely on proven partners for managed UEM/MDM services for enterprise mobility success.


Growing Businesses Need Solutions — Managed UEM is the Answer

 

It’s no secret that more and more companies are relying on enterprise mobility solutions. The increasing trend of bring-your-own-device (BYOD) policies, the rising number of businesses using remote and distributed workforces, the IoT integration of devices throughout an organization for ongoing business performance optimization, and more all contribute to the global growth of enterprise mobility.

But this also increases the mobile device management (MDM) and unified endpoint management (UEM) demands that companies must shoulder to make such programs viable. More employees using more devices (and types of devices) in more locations for more projects exponentially increases the scope of what internal teams have to oversee.

Often, these teams aren’t staffed to accommodate this rapid growth, nor are they able to prioritize support in this area over other strategic needs. This is where it becomes important to rely on third-party managed UEM/MDM services and support. And while such services add expense, the long-term benefit of offloading UEM/MDM produces a positive ROI that companies can’t ignore.

Benefits of Using a Managed UEM/MDM Services Provider

1. It’s More Cost-Effective

Depending on the number of devices and licenses needed for a managed UEM/MDM program and the additional services being provided in the agreement, the initial cost estimate might make companies reconsider if it’s right for them — particularly those with teams operating nationally or globally. However, consider the alternative. If a company hires internally for UEM/MDM positions, compensation can quickly approach the upper five figures and even deep into six figures per position.

Companies with nationwide or global MDM/UEM needs will logically need a larger team to support employees and devices and manage the program overall. This can quickly become a massive expense. With a third-party managed UEM/MDM, companies pay according to the size and scope of the program and according to the terms of the provider. However, with third-party UEM/MDM, companies can save on average anywhere from 50% to 75% from their current UEM/MDM expenses.

Another key consideration for managed UEM/MDM is that it allows companies to shift from providing devices themselves (a massive expense and time-consuming offering) to a BYOD policy. This saves companies significant resources while allowing them to more effectively manage how corporate data and applications are used on devices owned by their employees.

2. It’s More Secure

The last thing companies need when managing an enterprise mobility program is a security breach or incident in which corporate data or other important information is lost. This is a significant concern for all businesses regardless of whether their employees use mobile devices for work. For those with BYOD, COPE, or other similar device policies, it’s an even greater concern and risk — one that requires ongoing management and support.

With third-party managed UEM/MDM services, companies gain peace of mind in knowing that they’re working with certified experts who not only understand security but also monitor it 24/7/365. Advanced software solutions combined with expert analyst oversight ensure that device usage and standards are monitored and maintained. Policies and procedures for how devices access networks, the data they retrieve, and other details of a managed UEM/MDM program are established upfront, ensuring that employees operate within the confines of the program.

3. It Offers Greater Control

While it might seem like managing UEM/MDM internally would grant greater control over how devices are used, the reality is that internal teams and systems may not be set up to monitor the program as thoroughly and react as quickly. There is also the matter of expertise — internal IT departments may not have the knowledge to manage the depth and breadth of large-scale programs. This once again touches on how specialized employees may need to be hired, adding cost to the program.

Using a third party to manage UEM and MDM immediately adds their expertise, tools, team, and responsiveness to your own capabilities. Even if you work with a third party only to extend the capabilities of your internal team, the synergy gained by leveraging a partner that’s already accustomed to managing mobile devices on a global scale will help to improve your program, provide greater control over how devices are being used, make adjustments to save on costs and prevent unnecessary access, amongst other benefits.

4. It’s More Strategic

Internal IT teams already have enough on their plates with supporting the technology and information management needs of the enterprise. With a third-party managed UEM/MDM services provider, these teams are freed up to focus on other projects and goals. Again, it doesn’t make sense to simply staff up to support an enterprise mobility program, much less a managed UEM/MDM program.

By partnering with a proven third party, your team can achieve the higher-level strategic objectives set by business leaders for technology without having to interrupt progress to support a mobility incident. They’ll also no longer manage the everyday details of adding or terminating access for new or former employees, ordering and shipping devices, handling service issues, and monitoring for security and compliance.

TRG is the Proven Managed UEM/MDM Partner You Need

TRG assists companies around the world with UEM and MDM, ensuring they’re able to take advantage of the benefits described here as well as many others. In every relationship, we customize our program to meet our clients’ needs — from how devices are identified and deployed to how data is managed and security programs are monitored and enforced.

If your organization has been looking for support with enterprise mobility, our managed UEM/MDM services are the solution you need. Contact TRG to get in touch with our team. We’ll be happy to talk through your goals and develop a solution to help you achieve them. 

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About TRG

TRG is a global managed solutions provider focused on mobility, point of sale and payments. With facilities across the United States, Canada and Europe, we provide the most comprehensive suite of lifecycle management services – from warehouse to boardroom and deployment to retirement. Our mission is to Make Technology Simple, helping customers accelerate projects, drive application success, improve employee/customer experience and maximize ROI. We’re relentless in our drive to find innovative, effective ways to enhance customer operations and challenge conventional thinking along the way. Learn more about why The Difference Is Us at www.trgsolutions.com.

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