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Female employee wearing voice headset and picking from warehouse shelves with hands-free scanner.
/ Blog

7 Things You Need
to Know About Voice Picking for Retail

Retailers are trying to push boundaries and drive innovation, but it’s hard to cut out the noise in the industry.

Which cutting-edge tools should you be implementing? How are you going to improve the customer experience and employee satisfaction?

Well, you may have heard voice as one of the buzz words, but it’s actually the future of retail.

Voice picking leads to unparalleled operational efficiency, accuracy and safety. 

Here’s what you need to know about voice picking for retail.

Retail associate using voice-picking headset and handheld scanner in hardware store aisle./ 01. Voice picking technology slashes downtime

These solutions allow your employees to remove unnecessary steps from the picking process.

The results? Nearly a 35% increase in productivity. While saving time is what every retailer wants, you need to make sure you're not cutting corners to do so. Voice picking technology exposes errors within your organization that can lead to unsatisfied customers. For example, voice picking alerts for out of stock, damaged or excess inventory. 

 



/ 02. Voice picking puts safety first in your warehouse operations -- always
 

Using cutting-edge text-to-speech and speech-to-text technology solutions guide workers through tasks with precision, allowing them to stay focused and stay safe. Voice picking solutions are built to be hands-free so your team can keep their eyes up. This leads to minimized accidents, embedding safety into every task in your facility. 

/ 03. VOICE PICKING ULTIMATELY BRINGS A
SMILE TO THE CUSTOMER's faceWarehouse employee using voice-picking headset while picking items from a conveyor rack.


Empowering your associates with technology to do their job more safely and accurately means they can spend more time engaging with customers. When you free your team from device distractions and limitations, they become more approachable to build moments with customers that lead to brand loyalty. 

/ 04. Voice picking redefines training and improves employee retention

Looking for a way to make training a breeze? You just found the solution. Voice picking technology adapts to various speech dialects and accents, minimizing the learning curve for new associates. Reduce their headaches and increase employee retention rates while helping new hires learn the ropes promptly. 

/ 05. Voice picking won’t hurt your budget like you think it will

A simple picking error can cost from $10 to $250 for each mistake. That might not seem like much now, but a few errors here and there, and before you know it, you’re looking a million in loss. 
Now what about cost savings per worker? Findings from Honeywell show if a worker who earned $24,500 had a 15% savings in productivity using voice picking, the company would save $3,675. Let’s say the organization implemented the technology with 50 employees, within a year you're looking at $183,750 savings. 

A simple picking error can cost from

$10 to $250 for each mistake.
/ 06. Voice picking with AI and LLMs is the future

The future is driven by the convergence of voice, artificial intelligence (AI) and multimedia interfaces. Retailers investing in these technologies are positioning themselves to lead. Now is the time to turn these investments into a faster ring at the register and get smarter with workflows. More organizations are implementing large language models (LLMs) with voice to enable natural language interactions. Voice picking also brings elements of software solutions that streamline operations by producing data that can lead to better decision-making.

 

/ 07. Voice picking only makes your retail strategy stronger

The future is driven by the convergence of voice, artificial intelligence (AI) and multimedia interfaces. Retailers investing in these technologies are positioning themselves to lead. Now is the time to turn these investments into a faster ring at the register and get smarter with workflows. More organizations are implementing large language models (LLMs) with voice to enable natural language interactions. Voice picking also brings elements of software solutions that streamline operations by producing data that can lead to better decision-making.

95% of retail CEOs consider personalizing the customer experience a strategic priority, although only 23% of consumers feel retailers are doing a good job in their personalization efforts.
If you’re implementing voice picking technology, you need a partner.

To maximize the benefits of voice picking, the partner you choose is everything. TRG is redefining the retail industry with endpoint solutions that tackle your toughest challenges head-on. We illuminate the significant productivity boosts enabled by voice picking technology. 
Let us help you cut out the noise and implement voice picking solutions for satisfaction–yours and your customers. 
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Enterprise Mobility SolutionsIndustrial Mobility SolutionsRetail Technology Solutions
Forward LogisticsReverse LogisticsMaintenance & SupportUnified Endpoint ManagementCybersecurityFinancing & LeasingChannel & White LabelServiceHubMedia & ConsumablesNetworking Services
RetailTransportation & LogisticsManufacturingHospitalityService ProvidersGovernmentEducationHealthcare
Our ApproachOur TeamOur LocationsCareers at TRGTruWest Holdings
NewsBlogCase StudieseBooksEventsNewsletter
Terms & Conditions Privacy Notice Return Policy
©2025 TRG All Rights Reserved