Consumer demands for seamless omnichannel experiences are changing the way retailers approach their fulfillment strategies. Many are turning to unconventional strategies—such as in-store ecommerce pick-up and dark stores—to keep up with consumer demands for speed and convenience.
But between labor costs, overhead, returns and more, the cost to fulfill an online order can reach up to 70% of the order value. How are retailers minimizing these costs while still ensuring optimal shopping experiences for their customers?
Watch to Learn:
- Consumer Expectations: What consumer expectations are creating the greatest challenges (and opportunities) for retailers
- Omnichannel Experience: How retailers are enhancing the omnichannel experience—especially curbside pickup—with unconventional, innovative solutions
- Fulfillment Operations: How retailers are shifting their distribution center and fulfillment operations to meet these needs
- Technologies & Solutions: What technologies can help minimize costs and streamline operational workflows