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1-877-852-8740 HelpDesk Global

Our Story

Our success contributes to (and requires!) continued growth and innovation - in our team, operations and service offerings. We continually adapt alongside our customers to best support the changing technological landscape.

VIEW Our Story
Our Evolution The TRG Difference Our Culture Virtual Tours Careers at TRG

Our Team

When you partner with TRG, you're working with a team of passionate, innovative and talented individuals who are dedicated to helping customers solve their problems and achieve their goals.

VIEW Our Team
Leadership Team Sales Team

Solutions

We provide the industry's most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.

VIEW Solutions
Evaluate & Plan Mobile Maturity Assessments (MMAs) Technology Transformation Wireless Site Surveys PIN & Key Management Security Assessments
Procure New or Refurbished Equipment Mobility as a Service (MaaS) Permanent Fleet or Seasonal Rental Software Development
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Manage Unified Endpoint Management (UEM) Support Services Repairs & Managed Logistics Spares Pool Management 24/7/365 Help Desk Support Online Asset Management via ServiceHub Onsite Service & Maintenance Technology Lifecycle Management (TLM) Security Services
Retire & Dispose Equipment Buyback Asset Disposal Hard Drive & Tape Destruction Payment Terminal Key Destruction

Industries

From warehouse to boardroom, we've established a proven track record with over 5,000 customers of all sizes and across all industries.

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Field Service & Delivery Healthcare Hospitality & Restaurants Manufacturing Retail Transportation Warehouse & Distribution

Resources

Stay in the know on all things TRG and learn more about trends and best practices in enterprise mobility, point of sale and payment processing.

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Endpoints 101: Understanding, Managing and Protecting

When you invest in the full endpoint experience, your results will speak for themselves.

 

Zebra-Omnichannel

Did you know the average business has approximately 135,000 endpoints?  

That’s right.  

Now, do you know how to monitor, update and secure these 135,000 endpoints?  

That’s what we thought.  

In this blog post, we will take you through everything you need to know. What endpoints are, why they're important and how to manage and protect them. We'll cover endpoint management solutions and the challenges associated so you can maximize your operational uptime.  

No matter your role, from warehousing, operations or IT, you need to give this blog a read. 

Understanding Endpoints 

Endpoints are any device with an operating system, ranging from laptops and smartphones to handhelds and IoT devices. Think about the handheld devices for your associates, laptops and desktop computers for your leadership and scanners, smart sensors and cameras for your manufacturing and warehouse sectors. Those are all endpoints. Payment terminals, digital signage, call buttons—those are all endpoints, too.  

Endpoints make up your organization's workflow and infrastructure by connecting employees to company resources and customers. Each device poses unique challenges, making endpoint management a complex task. Endpoints must be properly configured and managed to maximize your uptime. Endpoint solutions help automate and streamline operational processes like purchasing, staging, kitting, repairing, disposal and preventative maintenance.  

Managing Endpoints

Like we said before, without proper management, endpoints can be a heavy weight on your business operations. Endpoint solutions enable companies to maintain device configurations and monitor for inefficiencies. These solutions can also encompass software updates, remote device management and real-time inventory monitoring. Having centralized control over all devices on the network will allow your organization to better provide your employees with the proper tools for success, increase your customer experience for an ROI spike and reduce IT costs.  

By providing endpoint management services such as deployments, updates, break/fix and more, a Managed Service Provider (MSP) can help businesses like yours stay ahead. MSPs allow your business to focus on what you do best while leaving endpoint management to the experts.  

Unsure if it’s time to outsource? Check out this run-down of managed services vs. in-house solutions. 

Protecting Endpoints 

You might not know it, but endpoints face common threats and risks like phishing attacks, malware and social engineering threats. These risks can compromise sensitive data and systems, and the use of personal devices for work purposes has only increased the risks associated with endpoint security. As a result, it is crucial for organizations to implement proper measures such as antivirus software and regular updates to mitigate these risks effectively.    

Organizations need support when it comes to facilitating updates. Unified Endpoint Management (UEM) is a great solution, especially if your organization fosters a hybrid environment. UEM is remotely monitoring, managing and supporting all devices within your network. All endpoints remain on location while undergoing preventative updates and maintenance.  

Want to learn more about UEM? 

Here are the four reasons UEM is a leading solution.

Many endpoint management tools, like UEM, provide a centralized dashboard that enables administrators to monitor all endpoints in real time. Before implementing any new tools, remember to educate your employees on proper habits and service. Establishing the expectations for your internal teams and MSPs will ensure peace of mind to focus on core operations.  

Why do endpoints matter? 

At the end of the day, it all comes back to providing the best experience for your team and customers. When you invest in the full endpoint experience, you can exceed customer expectations, build a stronger workforce and ultimately increase your ROI.  

If you need an extra hand, leave it to us. We are the global provider of the boldest endpoint solutions, after all.  

Get in touch with our experts today.

Ready to experience the TRG difference?
We'd love to learn more about your objectives and discuss how we can help you accelerate projects, drive application success, improve employee and customer experience and maximize ROI.
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