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Our success contributes to (and requires!) continued growth and innovation - in our team, operations and service offerings. We continually adapt alongside our customers to best support the changing technological landscape.

VIEW Our Story
Our Evolution The TRG Difference Our Culture Virtual Tours Careers at TRG

When you partner with TRG, you're working with a team of passionate, innovative and talented individuals who are dedicated to helping customers solve their problems and achieve their goals.

VIEW Our Team
Leadership Team Sales Team

We provide the industry's most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.

VIEW Solutions
Mobile Maturity Assessments (MMAs) Technology Transformation Wireless Site Surveys PIN & Key Management Security Assessments
New or Refurbished Equipment Mobility as a Service (MaaS) Permanent Fleet or Seasonal Rental Software Development
Staging, Kitting & Configuration Onsite Installation & Training Payment Terminal Key Injection
Unified Endpoint Management (UEM) Support Services Repairs & Managed Logistics Spares Pool Management 24/7/365 Help Desk Support Online Asset Management via ServiceHub Onsite Service & Maintenance Technology Lifecycle Management (TLM) Security Services
Equipment Buyback Asset Disposal Hard Drive & Tape Destruction Payment Terminal Key Destruction

From warehouse to boardroom, we've established a proven track record with over 5,000 customers of all sizes and across all industries.

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Field Service & Delivery Healthcare Hospitality & Restaurants Manufacturing Retail Transportation Warehouse & Distribution

Stay in the know on all things TRG and learn more about trends and best practices in enterprise mobility, point of sale and payment processing.

VIEW Resources
Blog Posts eBooks Events News Success Stories Videos
Contact Us

VIEW Contact Us
1-877-852-8740 HelpDesk Global

Our Story

Our success contributes to (and requires!) continued growth and innovation - in our team, operations and service offerings. We continually adapt alongside our customers to best support the changing technological landscape.

VIEW Our Story
Our Evolution The TRG Difference Our Culture Virtual Tours Careers at TRG

Our Team

When you partner with TRG, you're working with a team of passionate, innovative and talented individuals who are dedicated to helping customers solve their problems and achieve their goals.

VIEW Our Team
Leadership Team Sales Team

Solutions

We provide the industry's most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.

VIEW Solutions
Evaluate & Plan Mobile Maturity Assessments (MMAs) Technology Transformation Wireless Site Surveys PIN & Key Management Security Assessments
Procure New or Refurbished Equipment Mobility as a Service (MaaS) Permanent Fleet or Seasonal Rental Software Development
Deploy Staging, Kitting & Configuration Onsite Installation & Training Payment Terminal Key Injection
Manage Unified Endpoint Management (UEM) Support Services Repairs & Managed Logistics Spares Pool Management 24/7/365 Help Desk Support Online Asset Management via ServiceHub Onsite Service & Maintenance Technology Lifecycle Management (TLM) Security Services
Retire & Dispose Equipment Buyback Asset Disposal Hard Drive & Tape Destruction Payment Terminal Key Destruction

Industries

From warehouse to boardroom, we've established a proven track record with over 5,000 customers of all sizes and across all industries.

VIEW Industries
Field Service & Delivery Healthcare Hospitality & Restaurants Manufacturing Retail Transportation Warehouse & Distribution

Resources

Stay in the know on all things TRG and learn more about trends and best practices in enterprise mobility, point of sale and payment processing.

VIEW Resources
Blog Posts eBooks Events News Success Stories Videos

Contact Us

VIEW Contact Us

Technology Lifecycle Management (TLM)

Solution Overview

Move Beyond TEM

In today’s environment of decentralized procurement, line of business applications and IoT initiatives, spend outpaces that of traditional telecom and mobile services - making rational inventorying and allocation of cloud licenses and devices more critical than ever. 

TRG Technology Lifecycle Management (TLM) provides a unified platform from which to manage and govern voice and data, mobile, IoT, conferencing and cloud services - from sourcing through payment. Our managed services offload operational tasks, optimize communications lifecycle management processes and accelerate digital transformation - wherever business is conducted across the world. With TLM, it's not uncommon for companies to save 15-30% or more as they gain control and insight over disparate expenses.
 
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Move Beyond TEM



Service Overview

•••

Built on a subscription-based, cloud-enabled platform, TRG TLM offers a holistic view and full control over your technology assets, cloud licenses and mobile and fixed line spend - across all sites, cost centers and service providers. The platform connects various cloud services across HR, IT, finance and other departments, automating workflows that improve employee experience and drive cost savings. 

SPEND MANAGEMENT

Streamline invoice processing and manage usage and disputes to reduce your organization’s technology expenses.

TECHNOLOGY MANAGEMENT

Manage your entire technology lifecycle to discover savings opportunities, reduce waste and inefficiencies, and improve service.

CONTRACT BENCHMARKING & SOURCING

Learn how your usage and spend compares to other companies so you can negotiate competitive rates with vendors.

INVENTORY MANAGEMENT

Keep track of all your assets, no matter where they are, in a central repository that is easy to maintain as your organization changes.

 

ORDERING & PROVISIONING

Make your ordering process more efficient with seamless integration with vendors, inventory management and invoice processing services.

 

TEM MIGRATION

Manage the entire transition process with your organization and your old provider to ensure it is as quick and painless as possible

 


OPTIMIZING BUSINESS OUTCOMES

•••

Our platform integrates with existing enterprise cloud services to provide business intelligence that enables follow-on operational and digital transformation opportunities.
 

FEATURES 
  • Unified user platform
  • Scalable, cloud-based software solution providing an on-demand, holistic picture of the state of your technology program
  • Improved and automated processes:
    • Invoice processing
    • Expense allocation
    • Contract rate validation
    • Late invoice identification
    • Abnormality alerts
    • Billed inventory reports
  • Expert deployment and on-demand support
  • Custom ordering catalogue and quote-to-order capabilities
  • Active, real-time management of inventory
BENEFITS
  • Make informed decisions with visibility into the complete picture of your technology spend
  • Identify opportunities for savings, potential billing issues, and account trend information with automated invoice line item analysis
  • Proactively capture, dispute, and eliminate erroneous charges
  • Reduce or eliminate off-contract purchases, enforcing contract compliance
  • Streamline operations, eliminating redundant tasks
  • Maximize commitment and service delivery from vendors and service providers

The TRG Difference

•••

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BREADTH

We maintain the most comprehensive suite of services in the industry, offering a one-stop-shop solution agnostic across vendor, lifecycle stage and service. We’ve developed in-house capabilities in many areas that others outsource, including equipment financing, online asset management and a PCI-compliant key injection facility.
 

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GLOBAL REACH

We own facilities across the United States, Canada and Europe, maintaining the largest footprint in the market and offering one-stop-shop, global services. 
 

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FLEXIBILITY

As a family-owned business, we’re nimble and maintain complete control over our company – the solutions we provide, the flexibility we offer and our reinvestment in the business. We’re relentless in our drive to find innovative, effective ways to enhance customer operations – and challenge conventional thinking along the way. 
 

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SCALE

With more than 5,000 customers and 10M devices under management, we have the systems to scale our solutions and customer support in ways that our competitors cannot. We have a proven track record with customers of all sizes and across all industries.

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CULTURE

We’re a customer-driven organization comprised of dedicated, creative and knowledgeable individuals. We pair an unparalleled knowledge of technologies and best practices with a passion for customer service, innovation and continuous improvement. 
Ready to experience the TRG difference?
We'd love to learn more about your objectives and discuss how we can help you accelerate projects, drive application success, improve employee & customer experience and maximize ROI.
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31390 Viking Parkway
Westlake, OH 44145

1-440-250-9970
1-877-852-8740
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