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Our success contributes to (and requires!) continued growth and innovation - in our team, operations and service offerings. We continually adapt alongside our customers to best support the changing technological landscape.

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Our Evolution The TRG Difference Our Culture Virtual Tours Careers at TRG

When you partner with TRG, you're working with a team of passionate, innovative and talented individuals who are dedicated to helping customers solve their problems and achieve their goals.

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We provide the industry's most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.

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Mobile Maturity Assessments (MMAs) Technology Transformation Wireless Site Surveys PIN & Key Management Security Assessments
New or Refurbished Equipment Mobility as a Service (MaaS) Permanent Fleet or Seasonal Rental Software Development
Staging, Kitting & Configuration Onsite Installation & Training Payment Terminal Key Injection
Unified Endpoint Management (UEM) Support Services Repairs & Managed Logistics Spares Pool Management 24/7/365 Help Desk Support Online Asset Management via ServiceHub Onsite Service & Maintenance Technology Lifecycle Management (TLM) Security Services
Equipment Buyback Asset Disposal Hard Drive & Tape Destruction Payment Terminal Key Destruction

From warehouse to boardroom, we've established a proven track record with over 5,000 customers of all sizes and across all industries.

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Field Service & Delivery Healthcare Hospitality & Restaurants Manufacturing Retail Transportation Warehouse & Distribution

Stay in the know on all things TRG and learn more about trends and best practices in enterprise mobility, point of sale and payment processing.

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1-877-852-8740 HelpDesk Global

Our Story

Our success contributes to (and requires!) continued growth and innovation - in our team, operations and service offerings. We continually adapt alongside our customers to best support the changing technological landscape.

VIEW Our Story
Our Evolution The TRG Difference Our Culture Virtual Tours Careers at TRG

Our Team

When you partner with TRG, you're working with a team of passionate, innovative and talented individuals who are dedicated to helping customers solve their problems and achieve their goals.

VIEW Our Team
Leadership Team Sales Team

Solutions

We provide the industry's most comprehensive suite of lifecycle management services designed to accelerate projects, drive application success, improve employee & customer experience and maximize ROI.

VIEW Solutions
Evaluate & Plan Mobile Maturity Assessments (MMAs) Technology Transformation Wireless Site Surveys PIN & Key Management Security Assessments
Procure New or Refurbished Equipment Mobility as a Service (MaaS) Permanent Fleet or Seasonal Rental Software Development
Deploy Staging, Kitting & Configuration Onsite Installation & Training Payment Terminal Key Injection
Manage Unified Endpoint Management (UEM) Support Services Repairs & Managed Logistics Spares Pool Management 24/7/365 Help Desk Support Online Asset Management via ServiceHub Onsite Service & Maintenance Technology Lifecycle Management (TLM) Security Services
Retire & Dispose Equipment Buyback Asset Disposal Hard Drive & Tape Destruction Payment Terminal Key Destruction

Industries

From warehouse to boardroom, we've established a proven track record with over 5,000 customers of all sizes and across all industries.

VIEW Industries
Field Service & Delivery Healthcare Hospitality & Restaurants Manufacturing Retail Transportation Warehouse & Distribution

Resources

Stay in the know on all things TRG and learn more about trends and best practices in enterprise mobility, point of sale and payment processing.

VIEW Resources
Blog Posts eBooks Events News Success Stories Videos

Contact Us

VIEW Contact Us

TRG Achieves 10-Year Plan In Under 5 Years


WESTLAKE, OH - July 14, 2015 - TRG President Sean Kennedy's 10-year plan to become a major force in the mobile managed services industry was fast-tracked-it took TRG less than five years to reach that goal. TRG's unprecedented growth enabled the organization to relocate to its new 80,000 sq. ft. world-class headquarters in Westlake, OH in 2014. The innovative technology center is helping TRG continue that growth. Over the past few months, the facility has completed several major improvements to keep pace with its accelerating business. 

"Our management team had this strong belief that if we provided a comprehensive foundation of hardware and software services-all under one roof, we could revolutionize the mobile managed services industry," Kennedy says. Today, TRG not only has a rock solid foundation, but the barcoding industry's widest suite of services and solutions. Housing all of this technology and the brainpower to keep it running required a special building. 

"Handling a mobile device's entire lifecycle required a major investment in both technology and people. Our new facility has a 7,500 sq. ft. technical laboratory where equipment is inspected and repaired. We have a deployment center where equipment is staged, configured and redistributed. We have an expansive warehouse and shipping area where our products are expedited quickly. With our ServiceHub online portal, we provide the industry's best customer service and real-time tracking," explained Kennedy. 

However, Kennedy is quick to point out that TRG's phenomenal success is really a result of its people. "Our tagline is, The Difference is Us. Everyone at TRG understands that businesses cannot afford periods of downtime. Every day we strive to keep our customers' mission critical equipment up and running. Walk through our building and you'll see people focused on that goal," Kennedy says. 

TRG also understands the importance of managing a mobile device's entire lifecycle. They structure the lifecycle into three key generations: Mobile Device Management, Mobile Process Optimization Services, and Application and Integration Optimization Services. 

Mobile Device Management is the first generation in the project lifecycle. It begins the day a mobile device is first deployed and can continue throughout the equipment's entire lifecycle. From staging and configuration to asset tracking, repair services and much more, TRG expertly manages mobile fleet every step of the way. 
The goal of Mobile Process Optimization Services is to actively ensure all mobile devices are operating at optimal performance levels and down times are prevented. TRG manages everything from battery replacement to application management and more. This results in increased worker productivity, user device adoption, reduced ownership costs and an improved ROI. 

When Application and Integration Optimization Services become part of a mobile strategy, businesses gain instant access to market-specific data that will help improve and optimize all business processes. Items such as custom alerting, customized KPI and business metric reporting are at a user's fingertips, which lead to enhanced customer satisfaction and improved mobile processes. 

"TRG has the innovative tools and team of experts that allow customers to outsource their entire mobile device management operation. From day one, we ensure optimal performance, reduce downtime, increase worker productivity, improve market-specific data and so much more. And we do it all under one roof," Kennedy added. 

About TRG
TRG is the leading mobile managed solutions and service provider in the data collection, mobility and barcode printing industry. TRG provides customers with the greatest return on their original hardware investment. TRG's proven track record and ability to adapt to clients' needs has propelled TRG to the forefront of the AIDC industry. No other company provides customers with so many options-TRG buys, sells, rents, repairs, deploys, services and manages equipment. TRG supports equipment that is currently covered by manufacturers' warranties, provide complete maintenance solutions and offer custom services for new and legacy equipment. 

Ready to experience the TRG difference?
We'd love to learn more about your objectives and discuss how we can help you accelerate projects, drive application success, improve employee & customer experience and maximize ROI.
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