March 13, 2020
Dear Valued Customer,
Protecting the health and safety of our employees, customers and partners is our number one priority.
As the situation surrounding the novel coronavirus (COVID-19) continues to develop, please know we are monitoring developments closely and adjusting our polices and procedures accordingly:
Travel & Facility Access
Until further notice, all international travel has been suspended, and domestic travel has been greatly restricted. Vendor access to our facilities is prohibited, and customer access is occurring only in the case of a business necessity. We appreciate your patience as meetings are adjusted or rescheduled as necessary.
We have increased sanitation and cleaning efforts across all facilities. All equipment, both incoming and outgoing, is handled by gloved employees and wiped down with disinfecting sanitizer.
As of now, our service delivery remains on schedule, but product lead times may be affected by our manufacturer and distributor partners. Information specific to your account can be confirmed directly with your TRG Account Executive.
Please be assured that we continue to monitor the situation and will make further adjustments as necessary. Thank you for your continued support.